Food of the Italian Islands Oculus Plate
The Oculus Plate, which appears on the cover of Food of the Italian Islands, is handmade by artisans in Murano, Italy. Its curved surfaces with blue and transparent glass highlights mimic the undulating waters of the Italian islands. The plate is the latest glassware collaboration with Wave Murano Glass.
Lead photo credit: Ed Anderson
Additional photos: David Alvarado
RETURNS/EXCHANGES
If you are not entirely satisfied with your order, we are here to help!
All return and/or exchange requests must be filed within 14 days of receipt of the order by emailing us at orders@parlapublishing.com. Please let us know the reason for the return/exchange and which item(s)are being returned from your order. In the event of an exchange/return, you are responsible for paying the shipping cost to return the item(s)*.
All items must be returned:
- Unused and In the same condition as received
- In the original packaging
- With the packing slip
○ For returns: a note stating why the item is being returned
○ For exchanges: a note with the new item and size preferred
*In the event an item arrives damaged or is incorrect, please email us at orders@parlapublishing.com with a picture of the item.
Gift cards are non-returnable and non-refundable.
REFUNDS
Once your return is received and inspected, we will initiate a refund to your method of payment unless there is an issue with the return. In this case, we will notify you through email. Please note, the refund may take up to 15 business days to process/post on your statement and is dependent upon your card issuer's policies. Shipping costs are non-refundable and will not be deducted when refunding the order/item.
LATE OR MISSING REFUNDS
If you do not see the credit posted on your statement, please double check and see if the refund is pending. Then contact your credit card company/bank, it may take several business days before your refund is officially posted. If you have done these steps and you still have not received the refund, please contact us at orders@parlapublishing.com.
SALE ITEMS
Only regular priced items may be returned, sale/clearance items are final sale and cannot be
returned.
EXCHANGES
Processing an exchange can take up to 14 business days once we receive the return. A new
order will be created provided the item is in stock* and tracking information will be emailed to you once the new order is shipped.
*If the item is sold out, we will email you.
RETURN SHIPPING
To return/exchange your item, please email us at orders@parlapublishing.com.
The customer is responsible for paying shipping costs for returns and exchanges. When you are returning or exchanging an item, please email us at orders@parlapublishing.com.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.
- Processing an exchange can take up to 14 business days once we receive the return. A new order will be created and the tracking information will be emailed once the new order is shipped.
- If you are shipping an item worth over $75, please consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
If you have any questions on how to return your item, please contact us at orders@parlapublishing.com.
SHIPPING/DELIVERY ISSUES
If you have not received your order within 10 business days, please email us at orders@parlapublishing.com so we can check on your order and any delivery issues.
INTERNATIONAL SHIPPING
Please note, we cannot calculate the tax and duty fee to release packages from
customs (see below); different fees based on country of origin.
International Orders Are Final Sale (no refunds or exchanges)
- We ship internationally using USPS First Class/Priority Mail and UPS
Worldwide/Standard
- The recipient of the order is responsible for the tax and duty fees charged by customs to release the package for delivery
- All International Orders must have a phone number and email for the recipient of the delivery when creating the order
- The delivery estimate for international orders on average is about 10-14 business days dependent upon the country of origin
Katie Parla
Katie Parla is a New York Times bestselling author, Emmy-nominated television host, journalist, culinary guide, and educator based in Rome. She has written, edited, or contributed to more than 35 books including the cookbooks Food of the Italian South, The Joy of Pizza, American Sfoglino, Flour Lab, and Tasting Rome. She co-hosts Gola, a podcast about Italian food and drink culture. In addition to appearing as an expert on television programs such as “Stanley Tucci: Searching for Italy” and Netflix’s “Chef’s Table,” Parla hosts culinary shows on Recipe.TV including “Katie Parla’s Rome,” “Katie Parla’s Roman Kitchen,” and “Gola on the Road.”